TERMS AND CONDITIONS

Welcome to the KATHEARTH business group and its websites: www.kathearth.com, www.kathchemicals.com, www.kathwater.com, www.kathenergy.com, www.kathsolutions.com, www.kathknow.com, and www.mycricket.ia. Below are the terms and conditions that govern the use of our sites and the services we offer. By using our websites, you fully accept these terms.

KEY COMMERCIAL TERMS OFFERED TO CUSTOMERS

We offer a variety of products/services with the highest quality and guarantee. The specific terms of each offer will be detailed in the corresponding product/service description. We reserve the right to modify prices and sales conditions without prior notice, although we will respect the conditions in effect at the time of purchase.

RETURN AND REFUND POLICY

Our return policy allows customers to return products within 30 days from the date of purchase, provided the products are in their original condition and with intact packaging. Refunds will be made using the same payment method used in the original purchase. To initiate a return process, please contact our customer service.

RESERVATION OF THE RIGHT TO CHANGE THE OFFER

We reserve the right to modify, suspend, or discontinue any product or service offered on our website at any time and without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our products or services.

WARRANTIES AND LIABILITY FOR SERVICES AND PRODUCTS

We offer specific warranties for each product/service, which will be detailed in the corresponding description. However, we are not responsible for indirect, incidental, or consequential damages that may arise from the use of our products or services. Our liability will always be limited to the value of the purchase made.

INTELLECTUAL PROPERTY, COPYRIGHTS, AND LOGOS

All content, logos, trademarks, and other intellectual property present on our websites are the property of our company or our licensors. The use, copying, reproduction, distribution, or exploitation of any content without our express written consent is prohibited.

RIGHT TO SUSPEND OR CANCEL USER ACCOUNT

We reserve the right to suspend or cancel any user account in case of violation of these terms and conditions or if we consider that any user action may harm our operation or integrity. The suspension or cancellation of the account will not affect the rights and obligations acquired before the suspension.

INDEMNIFICATION

You agree to indemnify and hold our company, its directors, employees, and agents harmless from any claim, demand, liability, damage, or expense (including attorney's fees) that may arise from the use of our website, the violation of these terms and conditions, or the infringement of any third-party rights.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, our company will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or the products or services purchased through it.

RIGHT TO CHANGE AND MODIFY TERMS

We reserve the right to modify these terms and conditions at any time. Modifications will be effective once posted on our website. It is the user's responsibility to periodically review these terms and conditions to stay informed of any changes.

EMAILS AND PROMOTIONAL CONTENT

By registering on our website, you agree to receive promotional emails and other content related to our offers and services. You can opt out of receiving these emails at any time using the unsubscribe link included in each email.

GOVERNING LAW AND DISPUTE RESOLUTION

These terms and conditions will be governed and interpreted in accordance with the laws of Mexico. Any dispute arising in connection with these terms and conditions will be submitted to the exclusive jurisdiction of the courts of Mexico City.

CUSTOMER SERVICE CONTACT DETAILS AND INFORMATION

If you have any questions or need assistance, please contact our customer service team through the following means:

• Email: contact@kathearth.com

• Phone: +52 55 3682 3652

• Address: Av. Jesús del Monte 39, Piso 2, Int.2B, Jesús del Monte, C.P. 52764, Huixquilucan, Edo. Méx., México.

FINAL CLARIFICATIONS

The headings of these Terms and Conditions are for reference only and have no effect on the interpretation of these terms.

The provisions of this contract prevail unless a specific negotiated contract overrides some or all of the above clauses.

We appreciate your trust in our products and services. We look forward to serving you and meeting your expectations!